STORE POLICY

Customer Care

Welcome to The Faithgirl Brand!
We are committed to providing you with a seamless shopping experience rooted in integrity, faith, and excellence. Please review our store policies below.

Privacy & Safety

We value your trust and are committed to protecting your privacy and personal information.

Shipping

• Processing Time: Please allow 3–5 business days for order

processing before shipping.
• Shipping Time: Once shipped, you’ll receive a tracking number via

email. Shipping times vary based on your location.
• Carrier: We use trusted carriers such as USPS, UPS, or FedEx.

Returns & Exchanges

Due to the custom and limited-edition nature of our merchandise, all sales are final. We do not offer refunds or exchanges at this time.

If your item arrives damaged or incorrect, please contact us within 5 days of delivery at info@thefaithgirlbrand.com so we can make it right.

Order Cancellations

Orders cannot be canceled or changed once they are processed. Please review your order carefully before checkout.

Payment Methods

We accept the following secure payment options:
• Credit Cards (Visa, MasterCard, American Express, Discover)
• Debit Cards
• PayPal

All transactions are processed securely at checkout. You will receive a confirmation email once your order is placed.